Delta gives 20000 bonus miles to stranded travelers

Gate agents are also authorized to offer more now, $2000, up from $800.

United attracted a barrage of criticism after footage of 69-year old doctor David Dao being aggressively removed from a United plane in Chicago surfaced on social media last week.

United Airlines is now under huge scrutiny after a video of a passenger being dragged, bloodied and screaming, off a flight on Sunday went viral. An April 5 storm in Atlanta shut down Delta's operations during heavy spring break travel, with delays made worse by a breakdown in the airline's crew location and assignment systems, Chief Executive Officer Ed Bastian said in an email to customers.

"To reinforce our commitment to our agents and their ability to care for our customers, we will be increasing the maximum allowable compensations limit for voluntary denied boardings (VDBs) systemwide", Delta said in a bulletin to staff.

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"I have heard from many of you who feel like we let you down", he said, adding that the company will review the disruption and "develop a plan to avoid a similar situation in the future".

It's no surprise airlines would want to beef up the incentives for customers they need to bump from flights. The champion of overbooking was Delta Air Lines, with about 130,000 of its passengers agreeing to give up their seats previous year.

A spokesman for Delta said that paying volunteers to give up seats is nothing compared to the savings arising from punctuality.

According to the AP, Delta had the lowest rate among airlines of bumping passengers off flights against their will a year ago.

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It is a smart move for airlines to increase the amount of compensation they offer to inconvenienced travelers.

For those unaware of Delta's recent issues, powerful storms led the airline to cancel around 3,000 flights beginning last week and into the weekend. This can translate into millions of dollars a day as an airline like Delta runs over 4,800 flights daily. Southwest Airlines paid $758, United $565, and American Airlines $554.

"If you offer enough money, even the guy going to a funeral will sell his seat", Ross Aimer, a retired United Airlines pilot said, according to the AP.

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